Reset Device
Factory reset procedure and LED status indicators.
Factory Reset Button
The Gateway has a physical reset button. Press and hold it — the LED will turn blue — for more than 5 seconds, and the system automatically performs a factory reset and reboots. A short press is ignored, specifically to prevent accidental resets.
A factory reset returns the Gateway to its out-of-box AP mode and default configuration. If the Gateway is registered on a ChirpStack instance, you will likely need to re-add it as a gateway afterward — reconnect and reconfigure Wi-Fi/cellular backhaul, then verify the Gateway ID still matches (or update it) on the network server.
LED Status Indicators
| Power LED — Red, steady ON | Gateway is powered on and internal circuits are active |
| Power LED — OFF | No power supply, or the Gateway has been switched off |
| Status LED — Red, blinking continuously | No internet connection / connectivity issue |
| Status LED — Green, steady ON | Internet connection is active and stable |
| Status LED — Blue (during reset button press) | Factory reset in progress — release after 5+ seconds to trigger the reset |
If you enter incorrect Wi-Fi credentials while switching the Gateway to client mode, recover by: power-cycling the Gateway, holding the reset button during boot if available, reconnecting to the Gateway's own AP network (viot-gateway-xxxxx), and repeating the Wi-Fi configuration steps.