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Enterprise Security Operations Center (SOC) & Observability

Centralized 24/7 Enterprise Observability & Incident Response

Eliminate alert fatigue and achieve continuous threat containment across IT, Cloud, and Industrial OT environments with verified SLAs and certified analysts.

3 Mins
Mean Time to Acknowledge
Rapid analyst pickup & containment
85%
Alert Noise Reduction
10,500 → 250 actionable alerts/mo
< 15 Mins
P1 Incident Triage SLA
Immediate war-room & escalation
24/7/365
Operational Coverage
Dedicated multi-tier SOC
Verified Alert Volume Benchmark

85% False-Positive & Noise Reduction via Tuning + Automation

10,500 → 250 / month
Raw Unfiltered Infrastructure Alerts (Before Tuning)~10,500 alerts / month
Correlated Actionable Incidents Handled by SOC (After Tuning)~250 incidents / month (85% Noise Suppressed)

How it works: Rather than scaling manual analyst headcount to review repetitive false positives, our SOC implements precision correlation rules, automated deduplication, and suppression algorithms. Only real anomalous incidents reach analysts, driving our rapid 3-minute MTTA.

Operational Methodology

How Our SOC Operates

Credible enterprise defense built on standardized frameworks, documented SOPs, and certified engineering teams.

Framework Aligned

MITRE ATT&CK-Mapped Detection

Every detection rule and correlation query is aligned to the MITRE ATT&CK framework, identifying attacker tactics and techniques from initial access to data exfiltration.

Standardized Execution

Documented SOPs for Every Stage

Rigorous Standard Operating Procedures govern the entire lifecycle—from alert ingestion, initial triage, artifact containment, up through executive incident escalation.

Analyst Continuity

Institutional Knowledge Base

A constantly updated repository of known false positives, vendor anomalies, and verified remediation playbooks ensures service quality never depends on shift rotations.

Certified Operations

Microsoft Certified Security Analysts

Operations are staffed by certified engineers holding credentials across Microsoft Sentinel, Defender for Endpoint/Cloud, and enterprise security architecture.

Audit Compliant

SOAR Case Management & Audit Trail

Automated case management preserves forensic integrity with immutable evidentiary timelines, logged actions, analyst notes, and timestamped sign-offs.

Rapid Time-to-Value

Scalable Enterprise Onboarding

Standardized read-only API connectors, baseline scoping runbooks, and pre-built log pipelines allow new enterprise environments to be onboarded in days.

Continuous Identity & Access Governance (IAM Oversight)

Where engaged, our analysts conduct recurring privileged access reviews, monitor for dormant accounts and anomalous Entra ID / Okta sign-in events, and enforce least-privilege guardrails across hybrid enterprise domains.

Learn about IAM Oversight
Unique Enterprise Differentiator

Most SOC Providers Stop at IT — We Extend Deep into OT & ICS

Pure-play IT SOC vendors lack industrial protocol expertise. Leveraging Vandyam's embedded IoT hardware engineering foundation, our operations center seamlessly monitors SCADA networks, Modbus RTU/TCP telemetry, ChirpStack LoRaWAN infrastructure, and critical physical utility nodes under the same single-pane-of-glass SLA.

ChirpStack Sub-GHz LoRaWAN Modbus RTU & TCP/IP SCADA & Industrial Edge
Scope OT/ICS Monitoring Zero foreign backdoors • Make in India verified
Single-Pane-of-Glass Dashboards

Visibility & Executive Reporting

Real-time operational metrics and structured executive briefings tailored for CISOs, IT directors, and operations managers.

Executive BI

Power BI Dashboards

Dedicated Microsoft Power BI dashboards aggregating both cybersecurity posture (threat trends, vulnerability patch cadences) and IT/cloud infrastructure health into one interactive interface.

Live Operations

Grafana Live Telemetry

Real-time, single-page operational views visualizing server metrics, firewall packet flows, Sub-GHz gateway heartbeats, and sub-minute latency threshold alarms.

Governance & Compliance

Structured Reports

Formal weekly and monthly structured PDF reports detailing SLA attainment, incident root-cause analyses (RCAs), repeat offender remediation, and strategic security advisory notes.

Confirmed Integration Ecosystem

Enterprise Tool Stack & Technology Coverage

We integrate seamlessly with your existing infrastructure via view-only APIs and log forwarders. Displaying verified, globally recognized industry standards.

SIEM & Log Management
Microsoft Sentinel
Splunk
EDR & Endpoint Protection
Microsoft Defender for Endpoint
CrowdStrike Falcon
Firewall & Network Security
Fortinet FortiGate
Palo Alto Networks
Vulnerability Management
Tenable Nessus
Cloud Security Posture
Microsoft Defender for Cloud
AWS Security Hub / GuardDuty
Email & Collaboration Security
Microsoft Defender for Office 365
Identity & Access Governance
Microsoft Entra ID
Okta
ManageEngine ADAudit Plus
Reporting & Observability Dashboards
Power BI
Grafana
Endpoint & Remote Monitoring
Datto RMM
Ticketing & Incident Workflow
ServiceNow
JIRA Service Management
Need integration with an internal tool or bespoke SIEM/EDR endpoint? Contact our architecture team for custom connector verification.
Service Level Agreements

Incident Prioritization & SLA Matrix

Every alert is classified according to risk severity with contractual triage and escalation guarantees.

P1 - Critical SLA: < 15 MinutesTarget: Containment < 15m

Ransomware indicators, complete infrastructure outage, core firewall breach, or operational OT line stoppage.

Action: Immediate phone escalation, instant containment trigger via SOAR, and customer emergency bridge establishment.

< 15 Minutes
Target Triage
P2 - High SLA: < 30 MinutesTarget: Triage < 30m

Suspicious lateral privilege escalation, secondary gateway failover, or compromised business email account.

Action: Dedicated Tier-2 analyst triage, live investigation bridge, credential isolation, and firewall blocklist push.

< 30 Minutes
Target Triage
P3 - Medium SLA: < 2 HoursTarget: Triage < 2h

Non-critical sensor node telemetry loss, single drive degradation, or internal vulnerability scanner warnings.

Action: Standard ticketing workflow, automated diagnostic telemetry pull, and remediation recommendations.

< 2 Hours
Target Triage
P4 - Low SLA: < 4 HoursTarget: Resolution < 4h

Informational audit queries, patch validation log checks, or weekly compliance trend report requests.

Action: Logged in operational queue and incorporated into the weekly executive reporting summary.

< 4 Hours
Target Triage
Ready for 24/7 Operational Peace of Mind?

Schedule an Observability & SOC Assessment

Review your current telemetry stack with our lead SOC engineers, simulate alert suppression baselines, and scope a tailored 24/7 monitoring SLA.

Non-disclosure agreement (NDA) ready • Zero production architectural disruption